I noticed a cool feature in the DirecTV Genie that you can play your videos in any room that you want. Of course, you can choose the device that you would want. However, this is what I did one day, and noticed that it stopped working in one room.
I did not know what to do, but I had no choice but to fix the issue myself. You can find all the solutions given in below on how to fix DirecTV Genie not working in one room. Some of them are the ones that you may be looking for.
But you do not know what might work for you and what may not. So, you may want to bother yourself reading this post; I have provided you with several troubleshooting options, which helped me solve my issue.
Troubleshooting Directv Genie Not Working In One Room
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There are a few steps that you can follow to fix the use with Directv Genie. Just follow them.
1. Restart The Dvr
Let’s get real, this is the most basic and typical step which we imply for almost all electronic devices, turning it off and then turning it on again. The same you have to do with your Directv DVR also.
When you turn it off and on, the system reboots and if there is a minor problem, it gets fixed and you don’t need other troubleshooting methods. However, if it is still not fixed, then you need to go for further steps.
2. Ensure You’re On The Correct Input
This step is important because very often there is much confusion regarding the plugging of correct wires in the case of electronic devices, especially a television or a DVD player. You need to check for the input after you turn on or restart the system.
You will find the keyword, “source”. In some cases, “mode” is also written. You need to check for the interface to which your receiver is connected. You will find two ports- HDMI 1 and HDMI 2. Make sure that the television is set to its respective settings.
When the receiver the attached to the HDMI 1 port then your television should be set on HDMI 1 and the same goes for HDMI 2 also. HDMI stands for High Definition Multimedia Interface.
3. Check The Connection Wires
Before you start thinking that there is some serious unfixable damage that occurred to your Directv Genie set, try checking for the wires. You need to check that all the power cables are attached to the receiver and the television properly.
- If you make sure that all the wires are properly connected then check for any damages which might be present in the cables.
- If you find any damage to the cables, that might be a reason that your Directv Genie is not working. You will need to replace these wires with new ones in such a case.
4. Check That Your Remote
After you have followed all the above-mentioned steps and still couldn’t figure out why your Directv Genie is not working, there is one more thing you can check and that is your remote.
- The first thing you need to check is the batteries in your remote. Check that the batteries are working properly and not dead. Change the dead batteries with the new ones if the previous ones are dead or not working.
- The second thing for you to make sure of is that there is proper signal transmittance between your remote and the receiver. In case there is an obstacle between the remote and the receiver, the infrared signals coming from the remote might get interrupted before reaching the receiver and in that case, the remote will not work.
- You also need to make sure that the buttons on your remote are working properly and the small light present on your remote control blinks every time you press any button. If that does not happen, then you need to replace the batteries or maybe the remote if your batteries are working fine.
5. Reset the Receiver
- Take the adapter of your receiver out and wait for a few minutes before plugging it in again
- Do the same with your TV again, take the plug out of the main switch and wait for about a minute before plugging it back in and then start your TV
- It is necessary to perform this test with your TV as well because the issue might be with your TV also, so you need to be sure.
6. Avoid Signal Obstructions
- Make sure that there are not any defects with the signal transduction.
- This usually happens when your TV is in another room and the receiver in other
- There should be no obstructions between the TV and the remote’s line of sight.
- The possible obstructions include any furniture or someone in the line of sight.
7. Factory Default Settings
If none of the mentioned steps works for you then you might consider buying a new set. But before that, it is recommended to reset your device to factory settings.
Follow the given steps to factory reset your Directv Genie setup:
- Make sure your router is turned on
- Long press the reset button
- Keep it pressing for about 30-40 seconds
- Keep a hold on the reset button firm and turn off the router
- Again, without leaving the hold on the button, turn on the router again
- Press the button for 30 seconds and you are done
- You need to configure the settings once more now because your device is now as good as a new one.
8. Contact Support
If none of the primary methods seems to help you out with your problem and you have made sure that:
- there is a correct HDMI input,
- the receiver is reset,
- the connection wires are working fine and
- your remote is in a good condition,
still, if your Directv Genie is not working in your room, then you need to contact technical help support. Because now there is something you cannot troubleshoot on your own. So the professionals can check out the problem now.
Why Is My Directv Genie Not Working?
You need to know the root cause of the problem before you start troubleshooting.
The reasons why your DirecTV is not working might include:
- Power outage- make sure that the TV has a proper power supply
- The network should be strong enough for the Genie to work properly
- Check that your Wi-Fi router is working properly
Fix Directv Mini Genie Not Working In One Room:
There could be many reasons why your Directv Genie Mini is not working in your room. There could be a network problem, maybe a connectivity problem, or some problem with the cables.
- Ensure that the cables providing the power input to your wireless Directv device and there is no short supply
- You can restart your device which will reboot the set-up.
- make sure that the wireless video bridge is not covered and the modem is functioning smoothly
- Your Wi-fi router should not be close to the video bridge
- the light present wireless genie mini should be on’
- Make sure that the HDMI connection is aligned as in the case of Directv Genie
- Make sure that there is no obstruction in the line of sight to the receiver as it can block signal transmittance
- Sometimes, the remote does not work properly with the receiver, you can simply fix this issue by restarting your device.
- For the restart, you can also unplug and plug the power plug again. Take a small time gap between unplugging and plugging.
Testing the Genie
- Press the Menu button on your remote and open the Settings
- Click on the “Info and Test” option
- Run the Test
- Tap on the dash on your remote
- A message will flash on the screen that says, “All system OK”
Can I move Directv genie to another room to fix it?
- You can move your DirecTV genie to another room
- This is usually not done because of the connectivity issues that might arise
- By using the Single Wire Multi-Switch system, you can easily move your device and connect it with a different television.
Final Talk
After going through this article, there is a high chance that you can troubleshoot by yourself without needing professional help. Now you can enjoy your TV without any interruptions.
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