Ecobee Keep Rebooting: Reasons & Quick Fix

Many users have an issue that their ecobee keeps rebooting without any reason, and they don’t know what to do.

If you are going through the same issue and have no idea what to do regarding it then do not worry, as we did detailed research about why the Ecobee keeps rebooting and how to reboot it. Before moving forward, check if your ecobee is calibrated properly or not.

Why Does Ecobee Keep Rebooting?

If you have also been struggling and searching about why the Ecobee device you own keeps rebooting, then please check out the possible reasons that can make the device reboot;

The most familiar causes of your HVAC system cutting capacity to your thermostat are:

1. The furnace is heating:

All the furnaces include a security means called a high-limit temperature detector. It is known that whenever a device, in this case, a “furnace,” will overheat, then it will trip the sensor, which will lead to cutting the power of the thermostat.

When the furnace gets overheated, it turns the fan on so that it cools down and starts working again, and it will not function until it gets cool down completely.

Follow the steps mentioned below to troubleshoot the furnace

• Start by turning off the power of the furnace by turning off the power switch
• Once done, check the filter of the furnace; you can easily find it inside the furnace
• While checking the filter, if it seems dirty, then you will have to get it changed and replace it with the clean filter
• But if you did not find the filter dirty, then try to run the furnace without any filter in it as it can resolve the issue
• Make sure that you replace the filter with the clean ones within the usage of 6 – 12 months so that you do have to face any problems

2. Check The Wirings

Every device works with power and it comes from the proper wirings, and if it does not consist of it then it can surely create a problem.

The same thing is with the device Ecobee as it needs a regular 24-volt power supply so that it works properly. The thermostat works by two wires, R ( a red wire) and C ( a blue or black wire), and both the wires need to be connected to the Thermostat and to the HVAC system.

Also, it is important to ensure that when you check the wires, the switchboard or the power adapters should be switched off otherwise, it can lead to a problem.

If you find that the wires are not connected properly, then take off the wires from both the devices and put them back in their respective places again

3. Get the HVAC unit serviced

Air filters placed in the HVAC unit can be cleaned easily but at the same time if the dirt has gone into the other devices or parts of the device/appliance, then the only option left is to get the dirt off the device. You can hire a technician to check the appliance and clean it from the inside.

Many users are unaware of this, but extreme dirt in the parts of the HVAC unit can also lead to overheating, which often prevents the thermostat to turn ac on . So the best way to discard all the problems that could lead to the device overheating is to clean the inside parts of the HVAC unit.

4. Blown fuse of the Furnace

If you find any blown fuse in the control panel, then it can be one of the problems why the device is not making the house cool or blowing the heating.

This can also be resolved by calling a technician at your place. Do not use the parts and devices that were connected to the furnace before the furnace gets checked by a professional

How to fix Ecobee Thermostat and keep rebooting?

Here are a few ways by which you can fix the Ecobee thermostat that keeps rebooting; look at the steps and try them on your own or by calling a professional;

1. Reset the thermostat

The best and one of the easiest ways to make any device work is by hard resetting it. Because the process of it helps in discharging the thermostat and will provide an undisturbed boot when it gets started again. Read the steps to know how to reset the device hard

• Before proceeding with any steps to hard reset, the thermostat makes sure that you have turned off the power button and the switchboards.
• Switch off the thermostat by holding the power button
• Take off the device from the stand and unclog the red wire (C wire) from the thermostat
• Wait for 5- 10 minutes, then again attach the wire with the thermostat

2. Clear the reboots if scheduled in the device

If there are any schedules already included to reboot the device, then this is the only reason why the device keeps rebooting.

And if any user wants to delete those schedules then they can easily be deleted from the Ecobee app. Follow the steps to delete the schedule from the Ecobee app

• Open the Ecobee mobile app and go to the settings; in the setting, you will see “Thermostat,” then click on the schedule and on active after that
• By tapping on the “Active”, you will be able to edit the schedule that is already there

3. Check and then replace the wires

Wires can also lead to rebooting the device again and again if not connected properly to avoid it please check all the steps given below;

• Take off the thermostat from the wall after turning off the switches
• And then after you remove it, you will be able to locate the three wires connected to the device
• Turn around the circuit box and check if the wires are properly connected or not
• If you find any damaged wires then replace them immediately to not cause any harm to the device itself
• Once done, reconnect the wires with the thermostat, turn it on, and cheeks if the device is still rebooting or not

4. Prevent overheating of the thermostat

Another way to stop the device from rebooting, again and again, is to control the overheating of the device; you can check a few steps mentioned below to know how to do that;

• Keep the device away from where the direct sunlight comes from as it can provide heat to the device that can lead to overheating of the thermostat
• If you have any appliances that pass away heat, then the best way to not let the thermostat get affected by it is by changing the location of the thermostat
• Keep the thermostat device in an area where air can pass and come as it will help the device maintain a good temperature and will not get overheated.

If your ecobee is displaying a Blank Black Screen after performing these fixes, there are few reasons to it and can be fixed easily.

Final Talk

If your device was rebooting again and again and you have no idea why was happening so the best way to find out is by going through the steps mentioned below as they will you get the issue resolved so that it can do its work.

Smart devices are good to use but many times can cause free issues like this one, so do not freak out or call anyone at first.

The best way to look into it is by checking the problem yourself and if you think that you cannot do anything about it, you can consider calling a professional who could do it for you.