Xfi Gateway Blinking Orange: Cause & How To Fix

If your router is blinking orange due to a firmware upgrade, you should let it finish. Firmware upgrade should take about 15 minutes. After it is done, your internet connection should start working again. Don’t turn off the router while the firmware upgrade is going on.

Generally speaking, restarting your router fixes the problem most of the time. Just turn off the power and unplug your router. Wait for about 20 seconds, and then plug your router back in. This should fix your problem, but if the problem persists, you can try out other tips.

By directly connecting your internet cable to the router, you can check whether the splitter is working correctly or not. If the lights remain orange, then that means your splitter is alright, but the problem exists elsewhere.

Check your cable to see if they are the reason your router is blinking orange. They may have gotten unplugged while cleaning, so in that case, plug them back in. Or your cables could have been damaged somehow. The cables might have deteriorated periodically. In that case, replace them with new cables.

If you are running old firmware, the lights on your router will blink orange. We recommend you to upgrade your router by entering your Xfinity IP address in your browser. Make sure to use an ethernet cable before you start upgrading the new firmware. Enter your username and password. After that, look for the “utilities” option under the main menu. There you will find the option to upgrade your firmware. Wait for your firmware upgrade to finish. After that, restart your router, and it should start working as intended.

You can check for service outage in your area by using the Xfinity smartphone app. Or you can call your internet service provider or visit their website. On your app, it will show that there is a service outage in your area. Just login into the app using your account and then navigate to “My Network.” If the circle is orange, then that means there is a service outage in your area. Your router should be back online if the green light is displayed. Remember, you will have to use your smartphone data to access the app.

If the issue is with the wireless network, you can try using an ethernet cable. Every modem comes with an ethernet cable. Just unplug all your cables from the router and connect the ethernet cable. Connect the other end to your modem. Plug all the cables back into the respectable ports of your router. Check whether your internet connection is working now.

If your router is old, it could be malfunction. In that case, we advise you to replace it with a new one. Older routers are very inefficient as their performance declines over time. If your router is not old, there could be some fault with the router itself. In that case, you will have to buy a new one. Or, if your router is in the warranty period, you could have it replaced.

If none of the other tips works, you can try troubleshooting the problem through your Xfinity smartphone app. Login to your Xfinity smartphone app using your ID password or phone number. Look for the device option under the internet service type. From there, scroll until you see the troubleshooting option. Please wait for it to finish; it should show the main problem causing your router to blink orange.

This is your last resort if none of the other options worked. You will have to ask your internet service provider to fix the problem. You can call them by using a toll-free number, or you can email them about your problem. The service provided is fast, and your internet connection issue should be fixed soon.