Returning some of the equipment is necessary if you cancel your Comcast Xfinity plan. Return routers, modems, gateways, remotes, television boxes, and power cables to Comcast. However, you may choose to keep the coaxial cables and ethernet if you want to. Everybody knows the benefits of Xfinity, but there are some issues that ask you to browse on the internet. Read the article till the end to get a complete idea!
What Equipment Do I Need To Return To Comcast Xfinity?
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If we wind up in any of the above circumstances, we really should return a great deal of equipment to the company. There are a number of these pieces of equipment that need to be returned.
These are as follows:
- The main cable or the TV box
- Router as well as modem
- TV remote controller
- The wireless gateway system
- Xfinity camera
- The xFi pods
- Xfinity internet
- Xfinity voice modems
We are expected to return the main cable, which is the power cord since it is intended for the gadget we were utilizing earlier. It is thus not required to return the ethernet or coaxial cables.
When To Return Comcast Xfinity Equipment?
1. If switching to a different plan
Whether moving up to a higher plan or minimizing to a lower one, our ongoing gadget set may not be viable with the new arrangement we are yet to pick.
Thus, we must send our equipment back to Comcast and get another set for our new plan from the organization. This is how it goes with Comcast Xfinity.
2. If moving to a different location –
Comcast Xfinity gives its customers every moving help they will need, which is strongly suggested as we can make this situation advantageous assuming that we intend to relocate.
The Xfinity moving services will thus assist us with installing the TV box, modem, or router in our new home. This would thus be a great help to us after we shift our home because this process is something, which is very important in these times.
3. If we experience difficulties due to faulty devices –
Assuming that our gadgets are giving indications of requiring a fix, we either have the choice to send them back to the organization so they can fix or swap them or make a request for an expert to come to investigate this issue that we’re facing.
Replacing or repairing is generally the favored choice for a great number of people since we won’t need to keep waiting for the specialist to show up and help us indeed.
How To Return Comcast Equipment?
We now know what all equipment is needed to be returned to the company. The question that arises after this is, how do we return this equipment? To go with this return process,
here are some steps we can follow and learn how to return our equipment to the company with utmost ease. These steps are extremely simple and free of charge. These steps are as follows :
Initiate the return online
The primary thing that we ought to do is start this process by notifying the organization of our choice to return the equipment. We start this by –
- Sign in to our Xfinity account and then go to the Equipment Return page. Scratch off the devices we might want to return, and then choose Continue. While returning our devices, we need to take a look at the chronic number on the gadget to guarantee that it matches our required selection.
We then, at that point, pick a reason for return and press the Continue choice. Finally, we select a return option, adhere to the recorded guidelines, and afterward press Confirm. - Assuming that we have chosen UPS Prepaid Shipping, a prepaid transportation name will thus be ready for us. We then proceed by clicking the Print Shipping Label to print the mark for our required package.
- Then, we put the equipment being returned into the original box given to us and put our UPS prepaid delivery name on the outside of the box. We need to keep the top part of the mark with the following number included, as this will be our receipt.
- We can then schedule an at-home pick-up by utilizing the label tracking number or drop the bundle off anywhere UPS shipments are acknowledged. If it’s not too much trouble, permit as long as about fourteen days for the return to be reflected in our desired account record.
- Drop-off at the local UPS store: We really need to visit the UPS store site on the web and try to find a UPS Store that is near us.We might either pack the equipment ourselves utilizing a cardboard box and the prepaid UPS transporting label we printed at home, or we might just carry our equipment to the store, and a UPS agent will pack and transport our equipment for us. Either way is totally fine.
- Assuming a UPS Store agent packs our equipment for us, we will get an actual receipt with our tracking number so that we can follow the advancement of our return. Another way we can also take reference from the tracking number on the return mark to keep track of our package. If it’s not too much trouble, permit as long as about fourteen days for the re-visitation for our record to consider these changes.If we have an email address on the document, we will get an affirmation email telling us that our equipment was collected and that the return was accepted.
- Visit an Xfinity Store or Comcast Service Center: We likewise have the choice to visit a Comcast Service Center or Xfinity Store and drop off the equipment. They will examine it in their framework, and our record status will be refreshed progressively. Remember to collect the desired receipt from the store before we leave, as it is important to keep it as an official record for this process.
Keep the Recept and Track the Return
No matter what conveyance technique we pick, we will get an exchange receipt that contains the gadget’s tracking number. We can use this to intermittently follow the location of our hardware and ensure that it’s going the right way.
Final Talk
It’s ideal to take cautious notes, take photographs of receipts, and, surprisingly, a photograph at the Xfinity or the UPS store giving over our hardware, just to be on the most secure side, in the event that Comcast themselves loses track at times.
Mistakes can happen to anyone, and to avoid them with us we must do this. Save these records for at minimum a year to keep away from any confusion.
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