Verizon Router Red Globe: What It Means and how to fix it

You are busy surfing the web on a calm evening, and suddenly it seems like you have lost access to the internet. As soon as you check your Verizon router, you find “red”, something not right! To be particular, the Globe on your router that used to shine bright white has gone solid red.

This confirms that there has been some issue with your internet connection, that is, your Verizon router is unable to detect its DSL (Digital Subscriber Line) signals due to some issues that you might be able to point out (or even troubleshoot!) after going through this article.

What Does The Red Globe On Your Verizon Router Mean?

The red globe shows the internet connectivity. You can troubleshoot any kind of internet issue with the help of this red globe.

Under normal conditions, the color of the globe will be white and when red, it indicates a problem. When red, the internet is disconnected.

The Types Of Red Globes

The type of red globe indicates the internet connection status.

• The solid red color of the globe indicates an issue with the internet
• There is a gateway issue when if the globe is flashing slowly
• Fast flashing of the globe indicates overheating of the router

How To Fix Verizon Router Red Globe?

The Verizon router has a Globe on it, which indicates the power and internet connection. While your internet connectivity is steady-going,

you can see a stable white light glowing through the globe. But the globe has gone red, you have lost the internet connection, and you need to troubleshoot the glitch as soon as possible.

First of all, you need to know about the variations of red glow that the globe on your Verizon router can exhibit.

• A stable red globe – the stable red globe indicates that the router can not establish a connection to the internet due to some glitch.
• A slow flashing red globe – If you see a fluctuating red glow that’s not too fast, probably two times per second or so, then there is an issue with the network gateway.
• A fast flashing red globe – If you see a red glow that is too fast, maybe four times a second or more, then you need to find a way to cool down your Verizon router as it has gone overheated. You can fix this issue by disconnecting the router from the power source and letting it cool down on its own, or by placing it in a ventilated site.

Here we go with some steps that can assist you to resolve the solid red globe issue with your Verizon router-

1. Check for the interruption of the Verizon network service

The problem might be lying in the network service, that is, a service outage. Although you can’t help with it in any case, you can at least check when the network would be restored.

You can log in to the Verizon website and check the reasons and duration of the outage in your area if any. You can even report an issue of Verizon server error.

2. Reboot the Verizon router

Many times, the issue of a solid red globe on the Verizon router can be fixed by restarting it. First, disconnect the plug of the router from the power socket and then leave it for a few minutes.

Then, re-plug the router and check whether the globe turns white or not. If the red globe issue persists, you need to follow further steps.

3. Look up loose cables

The problem of no internet connectivity could be due to loose connections or worn-off connector clips. Unplug all the cables at once, wait for 30 seconds and then replug them. Also, replace the broken connectors. Then check for the internet connection again.

4. Reset The ONT

ONT stands for Optical Network Terminal. Steps to reset the ONT are as follows:

• Take out the AC plug
• Take out the backup battery plug
• Wait for about a minute
• Plug back the battery backup plug
• Reconnect the AC power plug
• The internet light will come back to normal after going off for some time

5. Factory settings reset of the Verizon router

If none of the above steps has worked, then proceed with this one. You may perform factory settings reset to set your router working again.

By performing this step, you will lose all previous configurations of your router, such as the SSID and the admin login credentials.

The reset button can be found on the backside of the Verizon router. You need to find a pointed object long enough to reach the button that is located somewhat deep, for example, a paperclip. Press and hold for about 10 seconds and you will see the router restarting. Most probably, you will see the stable white globe in no time after this step!

If even after having performed the above steps properly, you still don’t get the red globe issue resolved, then it is time you contacted Verizon customer support.

A company professional will show up and get your Verizon router back to work again.

6. Contact Support

If none of the troubleshooting methods helps you to fix the issue of the red globe on your modem then you contact Verizon Support. Technical help can find the actual problem and its solution as well.

7. Rectify the Improper Router Configuration

If even after the router configuration, the red globe does not seem to disappear, this indicates that there was an issue during the configuration and the device is not properly configured.

Inspect the data that is present on the dashboard. Check whether the data is correctly placed. Choose the correct network type or the one that you prefer. Save the changes you made.

8. Release DHCP

Replacing the old router with the new one might be a possible cause of red globe visibility.

Deactivate DHCP on your older router. From the router’s interface, choose the function that permits you to release the DHCP.

Renew the DHCP on your new router.

All the devices connected with your new router will be assigned a new IP address and the router will continue to function normally.

9. Install Network Drivers Again

• Usually, this problem arises not from the fault of the router but from the devices connected to the router.
• You need to check the network drivers in such cases
• Reconnect the drivers
• Make sure that your network drivers are updated.

Tips To Fix Gateway Issues

1. Modify the channel on your router

Various channels can interfere with the working of the gateway. You need to be able to change the channel. To reduce the traffic caused by various channels over the internet,

you can always go for the least crowded channels available. Connection issues are significantly reduced by opting for less crowded channels.

2. Modify the encryption technique

The incorrect encrypting technique can lead to gateway issues more often. To make sure that the encryption technique you are using is the correct one,

you need to check out all of them. Examples of correct encryption techniques include WPA/WPA2 encryption. Changing this encryption can make your network less secure and the risk of losing your data.

3. Alter the frequency

Frequencies are also responsible for gateway issues. The two working frequencies are 2.4 GHz and 5 GHz.

To have a stronger WiFi connection, you can set a higher frequency.

4. Modify the wireless mode

802.11 wireless modification is highly recommended and provides the strongest connection. It will be a better service.

Fix Red Globe On The Verizon Router After A Power Outage

Fix Red Globe on the Verizon Router after a power outage. Use your mobile data to log on to the Verizon webpage. You will be notified of the power outage in your area.

You can also get information about the possible reasons for the outage and the duration of the repair. However, you don’t have to stare at the webpage all day.

You will be notified of the outage repair when the light on your router turns out.

FAQS

Final Talk

The necessity of a proper internet connection can not be denied in today’s tech-savvy world. Hence, the faster you grab a solution for your Verizon router red globe problem, the better it shall be; either by troubleshooting through the steps explained above or by contacting a professional. Great luck!