Roku Won’t Connect To WiFi: How To Troubleshoot

Sometimes, your Roku can behave weirdly. Just like it happened to me. Like any other day, I decided to watch my favorite TV show after a very hard day at the office. Unfortunately, it wouldn’t connect to the Wi-Fi.

I thought at first, the internet connectivity was poor or there was some issue with the signal. But when I checked my smartphone, everything was just fine. This is a common issue that has several methods using which you connect your Roku with the Wi-Fi. Let us now delve into this post and find out the problem and how we can solve it.

Method To Fix Roku Won’t Connect To WiFi

There are several reasons why the wifi would not connect.

Some of the common issues are:

• Playback can be frozen or performance problems can occur due to poor Wi-fi signal.
• Temporarily the service will be interrupted due to a power or router outage.
• More devices may be connected to the same bandwidth.
• The Ethernet device may have come unplugged.
• Sometimes, the Roku device would be failing or malfunction.
• There are various solutions to fix your Roku and connect it back to wifi:

1. Restart your router:

The most common solution to fix your device and yet the most reliable one. The steps to restart your router are:

• The first step is to go to the Home Screen of your device. Press the left arrow on your Roku remote.
• Scroll down to Settings on your device. To access the Settings menu then you need to scroll down to the System option.
• The right arrow needs to be pressed to access the System option. Scroll down to the System restart.
• Press the right arrow to highlight and click on the OK button.

2. Reset.

If restarting the device does not work then you can opt for reset. The device will go for a factory setup so your preferences will be erased.

The current settings and control will also be reset.

So, you can factory reset the device by:

• On your device click on the Settings option.
• Then search for the system option and then go to Advanced System Settings.
• Go to Network Connection Reset and select that option.
• Then, select the Factory Reset option to restore all the settings to the default.

3. Improve the strength of the wireless signal:

If the weak signal is the issue then you need to move your Roku device closer to the router and the modem. If you move your Roku closer then it will help and strengthen the signal.

If resetting the router does not fix the issue then this will strengthen the signal. The farther your Roku device is from the router the weaker is your signal.

4. Connect an ethernet cable or any 3rd party adapter.

If you are finding it difficult to connect to a wireless network then you may use cables. Using a physical connection like a cable is a more trusted and stable connection.

All Roku devices can be connected to both wireless and cable connections both. Errors or glitches can be fixed easily if you are connected to a cable.

5. Internet connection problems.

Sometimes the Rou router is working properly but the internet is not functioning.

To fix the internet there are a few steps:

• Ensure that your modem is online and working.
• You can reset it by removing the power cord for a few minutes.
• You need to check the other website too if there is the same problem occurring.
• If there is an issue with every website then you need to check the information with the ISP. ISP stands for Internet service provider.
• If you’ve solved all the internet issues and Roku is still not working then the issue is something else.

6. Contact Roku support.

If nothing of the above solutions works then you can contact Roku Customer care. It will guide the customers the best and give a permanent solution to fix the issue.

Depending on your router’s model they will guide you. Professional help is very helpful if one wants a quick solution. If you have a warranty then you can even exchange your modem with a new one if it is not fixed.

Final Talk

Everyone wants an internet service that is fast and has a good network. nowadays you can’t imagine your life without the internet. Everyone subscribes to an internet service with the express intention to make use of it. If you are a customer having issues with your service provider then the above article is very useful. For all the Roku users all the tips above would work. The majority of the time all the problems are solved after applying all the tips above.