One of the most common options for home security systems is the Ring home security system. Ring Security has several items that assist you in enhancing the safety of your house.
Some customers, however, reported problems joining their home network, like it’s not connecting or disconnecting repeatedly. Here we bought you a complete guide on how to fix it.
Ring Unable To Join Network Unable During Setup: Troubleshooting Guide
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You’ll have peace of mind realizing that your home is secure. It positively impacts the growth and well-being of every family member.
Choosing the perfect surveillance system is not tough to work. It’s far easy than standard home security systems. It does not need expert installation and binds you to a commitment. Users can’t even relocate them from one location to another.
Ring Home Security, on the other hand, is a do-it-yourself project. One can purchase the things they want and have them fitted in a short period.
The steps to fix this issue are:
Step 1: Fully charge the batteries, which are only half Charged
You may have trouble putting up a rechargeable batteries Ring gadget. Moving lithium batteries is subject to legal restrictions. That is why ring products are sent with just a half charge. When you try to place your equipment numerous times, it is unsuccessful.
Yet, it might indicate when there isn’t enough battery. The Ring device will take approximately 6-8 hrs to charge completely. Following then, the batteries will survive for an extended period. Users can try installing it once more.
Step 2: On an Apple phone, modify the Wi-Fi settings
You’ll have to join the Ring connection during the installation procedure for your ring device. It is a momentary entry point generated by the gadget itself.This is a crucial step, and users won’t be able to finish the installation before joining the Ring network.
To link your Apple phone to this connection:
- Click the Wi-Fi option;
- Locate Ask to Join network’s feature;
- Press Ask.
Step 3: For Android, set the smart network switch
When utilizing an Android phone, the Ring handset installation can occasionally fail. This is due to a function known as the Smart Network Switch. Android smartphones utilize this capability to change from Wi-Fi to cellular networks instantly. This is done to ensure a consistent connection. It could be an issue during installation.
As users prefer the device to remain linked to the Wi-Fi connection. To fix the problem:
- Go to the connection options on your smartphone;
- Directly choose the Ring system.
- If you receive a notification saying it doesn’t have internet connectivity. Keep attached to the connection you’re struggling to link. To prevent complications such as this:
- On Samsung devices, search for the smart network switch feature;
- Deactivate it at the time of the installation.
Step 4: Install with a separate device.
If you still can’t get the gadget to work, consider installing it using another mobile item. Ensure that you provide the original passwords to login into the Ring app. Ensure that you keep control of the Ring device, despite using a different mobile phone.
Step 5: How to Reset Your Ring Device
To reset your device:
- Look for the reset button first
- For roughly 15–20 seconds, click and press the reset button till the ring light glows.
- When the ring light st ops blinking, your equipment is correctly reset.
- After you’ve reset the device, the method to place it can be restarted.
Hard resetting the gadget could assist you in several ways. Such as, eliminating any unexpected problems that have entered into its software.
Step 6: Get in touch with Ring Support.
If neither of the above suggestions helped. Then there’s not much further one could do to solve the problem on your own.
There could be a problem with the gadget on the inside. Therefore, the only option left would be to contact customer care.
Ensure you inform them about your issue and what fixing techniques you used. It enables them properly comprehend the problem and, as a result, they could help you find an answer faster.
How To Troubleshoot Ring Chime Unable To Join Network?
To resolve this problem, follow the procedures below:
Step 1: Verify Wi-Fi Passwords
Many customers claimed that unique characters in the Wi-Fi passwords were the cause. That they were not able to join their Ring Chime to the network. Special symbols in the Wi-Fi passwords could cause problems for your smart equipment—for example, the Ring chime.
To resolve the issue, experts recommend altering the Wi-Fi credentials. Remove any unique characters from the Wi-Fi username or pin. Then reconnect the Ring Chime to your home connection.
Some users continue to have trouble attaching their phones to the Wi-Fi connection. In this case, they should attempt to reset the Wi-Fi router. One might try restarting the router. Before performing the restart method, check whether the gadget provides you with the same issue.
If power cycling the Wi-Fi router does not resolve the problem, one can only restart the Wi-Fi router. The technique for resetting the Wi-Fi router will vary based on the type. One can search for tips on the net to assist themselves in resetting their network gear.
Step 2: Alter Your Mobile Device
As per Ring support, the connectivity issue could be caused by your mobile device. Thus, if feasible, attempt to set up the Ring Chime on a separate smartphone. You can even stop your ring doorbell from turning on your tv when failed to connect to your mobile.
You can always use the same smartphone to access the gadget after everything is linked. However, it would be best if users use a different handset for installation.
The majority of people who encountered this issue were using Samsung phones. Thus, you must change your phone to enable the link Ring chime to your home connection.
There’s another additional item that customers should check on their smartphones. When they attempt to link the chime to the Wi-Fi connection, they must check if they have activated the VPN or not.
Remember to turn it off when using a VPN before attempting to join the Ring chime to your local network.
Step 3: Restart the chime
When you continually face trouble connecting, try resetting the Ring chime to factory defaults.
To do that:
- Attach the Ring chime with a source of power
- Afterward, put a paper clip into the reset button to gain access.
- Press the button firmly just a couple of times before releasing it. After some time, the device will reset
- Users can repeat the installation process.
- At this time, perhaps, the connectivity issue will be resolved.
How To Troubleshoot Ring Floodlight Unable To Join Network?
To solve the problem, apply the ways given below:
- Step 1: Verify that every wire is correctly connected.
- Step 2: Also, the router’s front lights are all lit up green.
- Step 3: Confirm that any other Wi-Fi gadgets are having issues joining the connection.
- Step 4: Disconnect the router for about 30 seconds before reconnecting it.
- Step 5: Check to verify if the Floodlight re-joins immediately.
- Step 6: When there are no network issues, you must examine your Floodlight.
How To Troubleshoot Ring Bridge Unable To Join Network?
There are several options. Consider the below steps:
- Step 1: Re-open the Ring app after logging out.
- Step 2: Ensure that your Bridge is switched on.
- Step 3: To ensure that the Bridge is getting power, verify the power supply from the power source.
- Step 4: Reset the router and complete the installation procedure once more.
- Step 5: Check to see if your Wi-Fi pin is incorrect.
How To Troubleshoot Ring Message Unable To Join Network?
- Step 1: Ensure the Wi-Fi connection you’re attempting to join is on 2.4Ghz. Except if you have the Ring Pro, Ring functions on 2.4Ghz.
- Step 2: After thirty seconds, push the orange switch on the back of the Ring. A factory restart breaks the ‘unable to join’ cycle and enables users to begin the process.
- Step 3: Ensure your Wi-Fi is set to channels 1–11, as Ring doesn’t allow channels 12 and 13. It is not listed in their guide, but it was discovered on their website.
- Step 4: When the Wi-Fi is set to channel 11 or 12, switch to channels 1–11. To alter the channel, you’ll have to log in to the hub admin site – it straightforwardly won’t ‘damage’ things.
How to Reconnect The Ring Doorbell To A New Wi-Fi Fast?
Firstly, one must open the Ring application. Then navigate to the left-to-three lines to attach the Ring doorbell more quickly. A “devices” choice would be available there.
Choose the doorbell by selecting that. On the stream’s bottom, one would also notice the Gadget condition choice. One could choose to switch to a different WIFI connection or connect to WIFI by clicking that.
Why Won’t My Ring Doorbell Connect to Wi-Fi?
- Users who enter the Wi-Fi pin or id incorrectly receive an incorrect login message. The bell cannot be linked to the current Wi-Fi as an outcome. To be sure you have entered the correct data, attempt to double-check the details.
- It won’t function when the Wi-Fi connection is weak enough to deliver connectivity. The placement of the router could also have an impact on poor connectivity.
- A gadget could also hamper the connectivity with a low battery, such as a bell of the door or router.
- Power loss or interruption: The Wi-Fi would stop working when a power failure or power cut occurs. Consequently, the doorbell won’t join, and there will be a brief signal disruption.
FAQ
Can’t connect Ring to the new Wi-Fi?
• Verify that users are using the correct password and typing it properly.
• Ensure there are no unique elements in the password.
• When trying to link to a 5 GHz network, ensure the Ring gadget is 5 GHz capable.
How do you join the ring network?
1. Get the Ring application for iOS or Android. Choose the doorbell brand that users wish to link. Click “Set Up a Gadget” after creating a Ring profile or logging in when users already have one.
2. Scan the MAC Identification barcode or QR code. Which is displayed on the item packaging or the backside of the gadget.
3. Type in the location and give the gadget a title.
4. To enter setup settings, press the phone’s setup switch. When functional, a rotating white signal would be visible on the front of the device.
5. Click the Ring doorbell and then press “Join.”
6. Choose the Wi-Fi connection of your choice and input the pin.
7. Once approved, a cell phone application notice will be sent to you.
Does Ring work if the internet is down?
No, the Ring Plug-in Chime won’t play when the Wi-Fi is down.
Do Ring cameras record all the time?
Digital doorbells and webcams from Ring do not presently offer continuous, round-the-clock recording.
How do I change my Wi-Fi to 2.4 GHz?
1) To see the WinX panel, use right-clicks on the Start option.
2) Choosing Device Controller;
3) To widen the selection, select Network Adapters;
4) Choose Properties by right-clicking on the WIFI connection;
5) Tap the Advanced option;
6) Select the Band or Desired Band choice under the Property page. Based on the brand of the adapter, the name might change for everyone;
7) Lastly, in the Value column, click on the 2GHz option.
8) Then, select ok.
Final Talk
A more robust security system can assist you in keeping track of what’s going on most of the time. Furthermore, it is wireless and does not require an energy-draining setup method.
It’s designed for anyone and everyone. As a result, things get extremely easy. The Ring item range is very inexpensive and cost-effective. Therefore, it is essential to install such items in your house.
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