Today, we will read how you can cancel your Fios TV services. Fios TV is quite popular all over America, and they have several thousand active users. However, you can be subscribed to their internet service. Your monthly charges may increase for using the internet when you are using the TV and the internet connectivity.
Verizon Communications owns and operates Fios TV. They have the reputation of providing you with some exceptional deals on their TV services. So, why do you want to cancel their services? You can do so because you no longer need their services and want to save some money. Whatever your reason, you have the right to know how to cancel Fios TV and keep internet services.
How To Cancel Fios TV Keep Internet?
Quick Navigation
In order to cancel the FIOS but keep the internet, you need to contact customer support and brief them about your reason for cancellation.
They will forward your call to the retention department. Don’t forget to ask for confirmation or reference ID after they cancel your service.
Why do you need to cancel your FIOS tv?
Doing this will not only reduce some of your expenses. There are various other reasons why you need to cancel like, When you are planning to move or shift to another city or state you might have to cancel your cable service since there might be another cable plan that would be available there.
Below are the steps in order to cancel your FIOS Tv which anyone can easily follow:
1. Try contacting the Verizon customer support team
There are various methods by which you can contact them like chatting with them online, scheduling a call, or calling them directly. Opting for a direct call could be the best possible way.
2. Convey your reason to cancel.
When the call gets connected with the support team, rather than wasting your time giving a brief introduction about yourself consider talking directly on the point to make them serious about your issues faced.
3. Collect information about the cancellation procedure.
For example, you might ask for any reference id or any sort of number linked to your cancellation request, the credentials of the person you talked with, etc. So that you have some reference if the issue doesn’t solve later on.
Which one Amongst the internet or FIOS cheaper?
keeping the FiOS and the internet connection might be quite reasonable sometimes, but when you have the option to choose between FiOS and the internet.
It is recommended to go for the internet services. There are some Internet-only plans available in the market with reduced prices that suit each and every budget.
Choosing when to terminate the contract?
Before paying them the cancellation fees before the due date of the contract, Check all the necessary facts that terminating the contract will make no use to you. Canceling the contract is much cheaper than installing or purchasing one.
Also one must receive the final bill on the normal billing date itself. And if then also you are unsatisfied with the program or the plan you can consider the return of your FiOS equipment.
Some viewpoints that you can consider if nothing works out for you:
- Call 1800 Verizon and get a customer service representative.
- If you can’t get one, say cancel service (or the like).
- You should get someone then.
- Or can hit support via Twitter @verizonsupport.
- Keep in mind that the Internet will be more expensive than it is with TV.
- May want to look at going to local channels only.
- In some cases, it can be just as cheap as the Internet only.
- Especially if you have a TV that has a QAM tuner so you would not need a box.
Final Talk
Finally to conclude the above paragraph you can fix this issue on your own or by communicating with the customer support team.
Leave a Reply