Home security is the priority of every family. Everyone wants to be safe and secure. Smart doorbells are the very first option that every family considers.
Ring doorbells are the best ones out there. These doorbells tell you who is outside the door, but what if your hardwired ring doorbell not charging?
Here we’ll discuss every reason and solution why is your hardwired ring doorbell not charging.
Why is the Hardwired Ring doorbell not charging?
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Hardwired Ring doorbell not charging
1. Try to find the root cause
We always suggest to readers that before jumping on to the methods of fixing the problem, first, you should try to dig out the problem.
In this section, we will discuss various issues which are preventing your hardwired Ring Doorbell from charging:
Batteries- the very first step you should take is to check the batteries of your doorbell. Make sure that you have the correct and required battery level. You can check this through the Ring app. Sometimes the battery status is not updated even if you changed it recently. To update the status, you must push the doorbell several times.
Wi-Fi signal- a weak wi-fi signal can always cause several issues, so ensure you have a strong wi-fi signal. Weak wi-fi signal results in high consumption of batteries, which is a loss and results in slower updates. If you want to check your wi-fi signal strength, you need to Go to your Ring app;
2. Select the device that is facing a problem
Select the ‘health icon’ of the device. Here, you will find a signal strength indicator that displays the ‘Received Signal Strength indicator’ or RSSI value of your wi-fi. A number will appear, which is an RSSI number that will tell you your signal strength;
Now, if you don’t have much idea about the ranges of RSSI wi-fi strength, you can read further to get a better idea:
-60 to -90: since both the limits are negative. This indicates that your signal is very weak and will face irritating connectivity losses. It will badly disturb the functioning of your doorbell.
-65 to -41: This is neither too bad nor too good. This range is the edge of your internet connection going weaker. You will face occasional glitches from your Ring doorbell during the video streaming;
-40 to 0: If your RSSI wi-fi signal strength shows you this range, then don’t worry. This is termed the best scenario for signal strength. If your signal strength ranges between -40 to 0, then the wi-fi connectivity should be no problem.
3. Weather conditions
This is something where we cannot do anything. Weather conditions too hamper your batteries of the doorbell. Hence, it results in charging issues.
The batteries are manufactured keeping all the temperatures and weather conditions in mind, but the batteries cannot tolerate extreme cold, heat, or humidity.
Batteries can perform well in temperatures between -5deg. F to 120deg.F. More than this or less than this may cause severe issues and can damage the batteries.
The only solution to this problem is switching to Ring Doorbell Pro. These doorbells can handle these extremely hot and cold temperatures.
4. Keep everything clean
From time to time, cleaning is a must for every device you use. Sometimes the sticker residue or dust might cause a barrier in the electric current flow, resulting in charging issues. You can use rubbing alcohol or a dry cloth to clean the batteries and the device’s body.
How To Fix Ring Doorbell Not Charging?
Fixing Ring Doorbell Not Charging
There are several reasons your hardwired doorbell cannot charge, but the main reason is the problem with your wires. Your wires may have got any damage or bumps.
You can check your doorbell’s health via settings in your app. To do so, follow the steps:
Open the ‘Ring app’;
Go to ‘Settings’;
Choose your hardware doorbell and select ‘Device Health’;
Go through the information given under device details.
As you read the power source section and it says battery, it is understood that there is some problem with your wires. Ensure that your Wi-Fi is working correctly and has good internet connectivity.
Otherwise, the data may not have been updated, and you will not get the new status of your device.
2. Wires and connections
Before going into any technical step, confirm that all the wires and connections are in their excellent state. Any bump or breakage in cables can troubleshoot problems.
Ensure that your cables are inserted in the correct slots or ports. If not, then re-insert them at their right port.
Also, ensure the mounting brackets and the screws of the wires should not very tight otherwise, it can disrupt the connection.
3. Check the voltage
Sometimes limited or excessive power supply also causes these kinds of issues. The required voltage of the hardwired doorbell is 8-24 volts of power.
Use a voltage reader to know the accurate voltage a device demands, or you can go through the manual with the device to get a better idea.
To sum up, it is expected that your ring doorbell is not charging. By following the above methods, if you can solve the problem, then well and good, but if not, then you can take the help of Ring customer care service. They will look into your issue and solve it. I hope this article helped you fix your problems, till then keep reading!
Andrea is a Senior Content Editor who digs into the very minuscule details to give her readers the best hands-on experience of the products. She brings her years of research and engineering experience to help us consistently create immaculate engaging content and products that hold the highest technical integrity.
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