Roku remote is generally used for short distances such as TV. if they’re not working, ensure the remote is pointed directly at the Roku device.
There should not be any obstacles in the middle of the path, as the barriers will block the signal from traveling to the device where the IR receiver is located.
Sometimes the remote becomes unresponsive or stops working without any reason, so here is a complete guide on how to fix Roku Remote Not Working
Troubleshooting Guide To Fix Roku Remote Not Working:
Here are the steps to fix your Roku remote if it is not working:
- Remove the power cable: This is the first step to fixing the issue. If your Roku remote isn’t working, then remove the power cable. Wait for a few seconds, and then reconnect the power cable.
- Reconnect the power cable: You can reconnect the power cable after a few seconds. Wait for some time, and then let the device cool down. Then you may plug in the power cable.
- Wait until you see the home screen: After plugging the cable back, you need to wait for few seconds. Wait until the Roku device starts displaying your home screen.
- Restart your remote: If the remote you are using has a standard battery, then restart the remote by inserting the battery. If your remote is rechargeable, you must keep pressing the pair button. A green flash will appear and stop on the status light. If this happens, your remote is restarted, and you may release the pairing button. Sometimes your Roku remotes keep freezing and restarting which can be fixed easily.
The Roku remote can be restarted by:
- Press the home icon on your remote.
- Then scroll down and click on the Settings option.
- Then choose System.
- After that, select Power. If a power sub-menu is not visible, proceed to the next step.
- Click on System restart.
Alternatives If the Roku remote not working?
1.You can use a Roku App.
The Roku mobile app is a complete package. With the Roku app, you can access all the media, cast your screen, and search for new channels.
If you are using Roku mobile app, then your mobile will work as a remote. On your phone, click on the remote tab.
Then on your mobile screen, a D-pad will appear. It would have some media controls too. So you can use your mobile as a remote.
2. Try and use a different remote.
When you are buying a remote, you must order it directly from the Roku website. Please do not buy it from elsewhere. As there might be compatibility issues, fake remotes would not work.
In that case, even the company will not help if the remote you use is not authentic. You might try using another remote.
If that is also not working, there is an issue with the Roku device. Call a technician or contact customer help from Roku.
Final Talk
Roku remotes are an excellent option to use for your devices. You can easily stream or access the media online. If your Roku remote stops working, you can try fixing the issue at home. You will not need any help from anyone. Just refer to the article, and you are good to go. You need to troubleshoot differently, If the issue is with your Roku remote volume only. If there is a major issue, then you can call a technician. Even you can ask for help from Roku customer service.
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