A widespread problem faced by many doorbell users is when your Ring doorbell doesn’t chime. Here, we will discuss the causes of why the Chime is not ringing. We will also tell you the appropriate solutions to help you fix those issues. Read till the end to get a better understanding!
Ring Chime Not Working: How to Fix in seconds.
Several reasons can be considered that result in chimes not ringing.
Some most common causes are discussed below-
- Wi-Fi dropout;
- Need a reboot;
- Flat battery;
- Notifications settings
The above points are discussed in detail below, along with the steps. Read them carefully.
1. Wi-Fi dropout-
The first thing you should check when you face such an issue is your internet connection and Wi-Fi connectivity. Disturbance in network connectivity may hamper the functioning of your doorbell.
If there is any problem with the internet connection, and you have a second-generation device, then you will notice a flashlight indicating an internet connection’s absence. There might be some barriers preventing the Wi-Fi signal from reaching your doorbell. Prefer Ring Chime Pro Extend Wi-Fi to have better connectivity.
You can try some methods to fix this issue-
- You can use a Wi-Fi extender between your router and doorbell;
- You can get a Ring Chime pro, a Wi-Fi extender, and a wireless chime.
- You can check the connection through the Ring app. Go through the step written below-
- Open your Ring app and tap on ‘Menu,’
- Tap on ‘device’ and select your ring chime;
- Look for the network connection on the page. If it is showing ‘Reconnect to your network,’ your Chime has lost its connection. Login again to your Wi-Fi to restore the connection.
2. Need a reboot
If you have checked your internet connection and there is nothing to fix, you should do a quick restart of your ring chime. Restarting chimes can never disappoint you and usually fixes many problems in a couple of seconds.
- Look for a pin-sized hole in the device (generation 1st) or a reset button on the side of the device (Generation 2nd);
- With the help of a pin, please insert it into the hole and press the reset button; after that, release it (Generation 1st).;
- Press the reset button on generation 2nd devices.
- Check if the Ring chime has started ringing again.
3. Flat battery
If your Chime works on a battery, you should ensure its battery never dies. If the light around the doorbell remains lit, your battery may drain quickly. This situation may be a tiresome procedure.
Keep a good stock of batteries, or try not to drain them so quickly. You can do this by turning off the motion detection feature for some time.
4. Notifications settings
Sometimes your notifications or app settings might change you, even without your realization. Ensure that, if there is any change in settings, that prevents your Chime from ringing.
To do so-
- Open your Ring app;
- Tap on ‘menu’ and select ‘devices.’
- Select ‘Ring devices’ and tap on ‘Audio settings
- Check all the settings which can hamper your Chime, such as low volume or alerts turned off.
Additional solutions
The above heading tells you about the leading causes and the solution to why your Ring chime is not ringing. As mentioned earlier, it can be very frustrating when your smart doorbell faces issues like this.
It is hard to think of returning to old traditional doorbells. Here you will get some additional solutions that can fix your trouble.
But several solutions can help you out; the following are some of them:
- Setting your Wi-Fi router– as earlier mentioned in the article, Wi-Fi dropout can cause issues, so here is a tip, you can set your Wi-Fi router to 2.4Ghz. Ring doorbells can only operate on the frequency of 802.11 B, G, or N; this will not only improve the connectivity of your internet but also will eliminate the issues of the doorbell;
- Wirings- the first thing you need to check is the wiring of your doorbell. Suppose your doorbell operates through electricity to have a wired connection. Make sure that there are no damages to the wire. If any, change them immediately.
- Proper installation- here, you need to check if your doorbell is installed correctly or not. Sometimes there is no problem with the doorbell or chime or setting, but it is with the installation. Since Ring manufactures a variety of doorbells, the installation varies. You should read the instruction manual carefully to know the proper installation of your device. Make sure that the screws are tightened enough.
- Assistance– If you are not confident enough to install the doorbell, you can get help from Ring customer service or any professional electrician.
- Microphones- sometimes, very minute details get neglected by us. Here you need to enable the microphone feature to hear your doorbell chime even when you are outside the home. If your microphone feature is enabled and you still face the same problem, it indicates that your microphone is damaged and needs a replacement.
FAQ
How do I reset my Ring?
To reset your router, you must press and hold the button for 15 seconds.
How can I get my Ring back online?
Follow the steps to get your Ring back online:
1. Open the Ring app
2. Tap on the horizontal lines present in the top left corner of the screen.
3. Select the device option and then the device you want to reconnect.
4. Select the Device health option and select the Reconnect to Wi-Fi option.
Why can’t I log into my ring account?
You can contact Ring support if you are not able to log in to your account, or you can follow some troubleshooting options:
1. Log in to your account using cellular data;
2. Uninstalling and reinstalling the app;
3. Temporarily set your password as 12345 or 54321.
How do I contact ring support?
A web browser, helpline number, or Ring app may be used to contact ring support.
How do I access my ring account?
Follow the steps below:
1. Tap on the horizontal lines;
2. Menu option will pop up;
3. Scroll down and search for the Account option;
4. Tap on the option and go through your account details.
Final Talk
The bottom line is that Ring products will hardly give you a chance to complain, but even the best device sometimes acts differently. Don’t panic or directly reboot your device. I hope this article will help you improve your Chime.
First, try to check your network connection and app settings. If there is nothing to fix, you prefer to reboot your device. Till then, keep reading!
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