Whether we have chosen to head out in different directions from Verizon, or on the other hand on the off chance that we bought hardware that we would never again need, we want to return it too and we should know how to go with this.
Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes
Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us. This article will tell us everything we need to know about fios equipment return.
Canceling Your Fios Connection
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There might come events where we choose to drop our Fios TV connection as we need to pick this service from an alternate organization, or we might be relocating, or on the other hand, whether we won’t be in our respective home or office for a specific time period. In cases like these, we can drop the service by reaching out to Verizon.
- At the point when we do reach them. We should keep our record data with us, as the Verizon specialist will require it for the cancellation process.
- The specialist will then direct us through the cancellation and tell us about our record subtleties. For example, an early end charge, credit balance, sum due, and so forth.
- Whenever we have paid all our dues, the cancellation will be finished. Verizon permits us to screen the whole return process with My Verizon.
- We can now utilize the My Verizon site to follow our hardware return, constantly look at definite bill status, forthcoming discounts, restocking charges, and so on, and affirm that Verizon has accepted our returned equipment.
- On the off chance that there are any errors on the My Verizon site, we can contact Verizon and report them.
- The early termination charge is just appropriate for postpaid connections. The earlier we choose to drop our connection from the agreement cutoff time, the more they will charge us as early termination charges.
- Verizon can charge a limit of $350 as an early-end charge and will lessen by $15 each month.
- Whether we have a credit balance in our Verizon account, it will be refunded back to us within 60 days of the cancellation process.
Which Fios Equipment Must be Returned?
Whenever we have dropped our Verizon installment, we should return all the equipment that we have leased from Verizon in the span of 30 days of dropping out.
Whenever we contact Verizon for retraction, we should ask about the rundown of things to be returned and about the process.
- Normally, the list includes set-top boxes, routers, controllers, cable cards, power strings, computerized adapters, and many more.
- Any personal things that we utilized for this service need not be gotten back to Verizon. The things that should be returned will differ contingent upon the sort of service we have taken from Verizon.
- In the event that we are a Verizon Fios TV customer, we would have to return the connectors, cable box, power cords, routers or modem, and so on, to Verizon.
- Take a look at the rundown of things to be returned so that later on, Verizon doesn’t raise a big ruckus over missing hardware and ends up charging us extra for it.
- Just pack that hardware in their original boxes. The things should be intact or else we would have to suffer consequences and can utilize our discount claims.
How To Return Your Fios Equipment?
Verizon merchandise exchanges are severe to the point that we need to take intense and extreme consideration and care of our hardware from the very second we buy them.
Indeed, even the boxes wherein they were delivered ought to be dealt with utmost delicacy if we ever want to return the equipment to Verizon.
- A significant highlight to be noted is that we should contact Verizon for help during this entire return process. They will furnish us with clear guidelines on the most proficient method to return the equipment.
- The initial step is to pack our equipment in the very box that Verizon sent it. We are not allowed to utilize some other box. We need to thus pack the gear firmly and securely. We don’t really want that the equipment should be harmed during this return process.
- Sadly, Verizon will charge a fee for damaged items, so we need to take excellent care during packing this up.
- The subsequent step is joining the transportation label to the required box. We can print a delivery mark from My Verizon. The name ought to be connected to the box where we are transporting this equipment in.
- We should also keep another copy of the delivery name. This other copy will go about as verification of shipment assuming any issues happen in the equipment return process back.
- Additionally, we can also utilize the data given in the transportation name to follow our bundle during the return process.
- There are two methods for returning our bundle. One is to mail the gear straightforwardly to Verizon, assuming that we were thinking about how to return Verizon hardware to UPS.
Can I Return Verizon Equipment To the Store?
The other step to return our package is to return the hardware to a Verizon store. We ought to realize that not all Verizon stores acknowledge the brought items back.
Indeed, even the store from which we purchased the gear probably won’t be approved to take it back.
- Assuming that we are pondering where to return Verizon hardware, then we can look for the stores that can take in the returned items on the Verizon site.
- On the off chance that we aren’t able to return the hardware through any of the techniques referenced above, we can contact Verizon and ask about stores close to us that can accept this equipment.
- Most clients like to return the hardware at the closest approved Verizon store because returning the item using mail is a complex interaction. Likewise, the risk of the bundle not arriving at the destination in good condition is high on account of mail.
Final Talk
This article talks all about FiOS equipment return and how exactly to go with this process. It tells us how we need to start by canceling our respective connections,
which equipment we need to return to the company, and how to do the same. This article gives us a detailed guide about the Fios equipment return process and everything we need to know about it.
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